For organisations

Let everyone ask the people who know.

Sonaverse captures the people your organisation relies on in full character: their accumulated knowledge and experience, their judgement, their stories and the way they’d actually answer. Colleagues get to know the person behind the title, and can ask them anything, at any hour, on the web, on their phone, in Teams or in Slack.

9:41
DP
Dev PatelHead of sales · sona
Tue 16:40
Buyer says we're 8% dearer than the competition. I'm seeing her at nine tomorrow.
Dev's view
Good. Price is what buyers say when they haven't found a better objection. Ask her what a stock-out cost her last Christmas. Then talk about our fill rate, not our price.
And if she pushes?
Give her something that costs us little and matters to her. Earlier delivery slots usually do it. Never the price on the first push.

Dev's sona. Only invited colleagues can reach it.

Ask Dev…

Illustrative. Dev Patel is fictional.

Where people ask

The questions don't wait for office hours.

Two colleagues talk between bottling lines at the start of a shift
Line 3, shift change06:00
A warehouse worker on the night shift reads a message on their phone
Aisle 14, night shift03:20
A team gathers round a laptop in an office at dusk
The sales floor19:05

Who people want a word with

Someone in your building answers the same question forty times a week.

They're booked, travelling, retiring or a town hall away. A sona puts them within reach of everyone who needs them, and it feels like talking to them.

HMHelen Marsh, founder · asked by a new starter

Why did we walk away from the supermarkets in 2019?

Helen's viewBecause we were becoming whatever they wanted us to be that quarter. I'd rather sell less to people who choose us. It nearly broke us, and it's the best decision I've made.

The three questions

What it asks of your people, what it costs, and why you can trust it.

An hour, then minutes a week.

Each person has four fifteen-minute conversations with Sunny, who captures how they think and explain, and shares the documents and talks they choose. After that, Sunny checks in by message for a few minutes a week.

Priced by how much it's used.

Each sona is priced by the volume of conversation. Most organisations start with a pilot of one to three sonas and one team.

Your governance, built in.

Only people you invite can reach a sona. Company positions are labelled. You see what people ask, in aggregate. Details below.

What people ask

More people reach the person who knows.

The question nobody liked to ask in the meeting gets asked at two in the morning, and answered in the person's own words. Then the person sees what everyone is asking, so their next briefing, handover or training answers it properly.

What people asked Graham this week

212 conversations
Line 3 on Monday mornings31%
Changing the filler seals21%
The new labeller safety checks15%
Why the night clean stopped11%
Something else22%

Topics only. Individual staff conversations stay private by default.

Governance

Who can ask, who can see, and what leaves with them.

Invitation only

People reach a sona only when your organisation invites them. Colleagues are checked against your email domain, so nobody signs themselves up at your cost.

Company and personal, labelled

Every source is tagged. When a sona speaks for the company, it says so, and the person's own views are marked as theirs.

When someone leaves

Their personal material leaves with them. The company keeps what belongs to the company. Their name and voice stay only with their written consent.

Private by default

You see topics and trends, not individual conversations.

Used for your sonas alone

Your material is used for your sonas and nothing else. It is never sold or used to train other models.

Audit and security

An audit log of every change, single sign-on, and security reviewed with enterprise customers.

Proof slot, hidden until permission

The organisation pilot, as a named case study with a quote from a leader and one from a member of staff.

Start with one person

Pick the person everyone wants a word with.

Most pilots begin with one to three people and one team. Book twenty minutes and we'll plan yours with you.